ASEAN Connections

Objective Site Selection Ratings for BPO Expansion

Choosing the right city or district in the Philippines can significantly impact your operational costs and the quality of your workforce. While Metro Manila remains the primary hub, emerging cities offer compelling alternatives with lower overheads and untapped talent.

Metro Manila

The gold standard for high-end specialized services and experienced management talent.

Cebu City

A thriving hub known for a strong balance of cost-efficiency and high English proficiency.

Davao City

The gateway to Mindanao, offering a loyal workforce and lower attrition rates.

Baguio City

An emerging center for back-office and specialized technical support roles.

Our rating system evaluates locations based on several critical vectors: the density of college graduates, the availability of PEZA-certified buildings, transport accessibility for employees, and the local cost of living which influences salary benchmarks.

  • Labor availability and skill-set heat maps.
  • Real estate cost comparisons per square meter.
  • Infrastructure reliability scores by region.
  • Local government incentive packages.

The right site selection reduces attrition and optimizes your cost-per-head without sacrificing service quality.